FAQs
What kinds of products do you sell?
Welcome to HEATHER'S HEXES, where you'll find mystical goods for your personal practice, including spell and ritual supplies, candles, crystals, and other witchcraft-inspired treasures. Check each product listing for its details, intended use, and any care or safety guidance.
Are your products handmade?
Many of our offerings are thoughtfully prepared or finished by hand with care and intention. Handmade details may vary slightly from piece to piece—each has its own little spark. Please see the individual product description for how that item is made.
How long does shipping take?
Orders are prepared with care before they set out on their journey. Processing and transit times can vary by product and destination; you'll find the latest estimates at checkout and in your shipping confirmation. Once your parcel is on its way, use the tracking link to follow its path.
Do you offer refunds or returns?
We want your order to feel right. Please review our store's return and refund policy for eligibility, timeframes, and instructions before sending anything back. If something arrives damaged or there's an issue with your order, contact us with your order details so we can help.
Are your spells and hexes guaranteed to work?
Spiritual practices are personal, and results can never be promised or guaranteed. Our spellwork and hex-inspired offerings are intended for reflection, ritual, and personal practice—not as a substitute for professional, medical, legal, or financial advice. Your intention and choices remain your own.
What ingredients are used in your products?
Ingredients and materials vary by item and are listed in each product description. Please read the listing carefully before use, especially if you have allergies or sensitivities. Do not ingest products or apply them to your skin unless the product listing specifically says they are intended for that use.